The customer has a 14-day money back guarantee of the goods, without the need for a statement of reasons.
Period begins on the date of delivery of the goods by the purchaser. Decisive for the determination of the period end is the date of receipt of the return shipment to the seller.
The right of return and the exchange are excluded for used goods, already worn wristwatches or special orders (eg. as special as grandfather clocks). The return must be made in their original packaging.